Guarantee
Our furniture is a complement to your comfort and lifestyle, which is why it comes with a 10-year unconditional satisfaction guarantee, with the aim of continuing to provide quality service and the best price in the area. Investing in quality furniture is seen as a lifetime investment, which is why every product is designed with an emphasis on authenticity.
Our uniqueness and impossibility to replicate are the factors that keep us in business. value in the long run. Chers products have acquired greater value over time, and we encourage our people to treasure quality to live with every day, which is more important than fancy furniture that can be found everywhere. Chers represents the promise of a 10-year guarantee and incredible staying power compared to other competitors, which is reflected in the beauty, quality,and rarity of our products.
What you need to know about quality ?
We are wholly dedicated to strict quality control metrices. In addition to that, we ensure the product you receive is free from defects, on time, and without extra cost.
- Multi-tier quality assessments within our supply chain utilizing specialized tech savvy
- Every product is subjected to functional tests and manual inspection, ensuring high quality while
keeping your costs low.
WHAT'S THE SMALL PRINT?
We are committed to providing you with the best shopping experience possible, and your satisfaction is our top priority. At certain events, the purchased items may not meet your needs or be what you hoped for. If you’re not completely happy about your
purchase, you may use this small print, which outlines the particulars you need to know when you make a purchase with us. To initiate this return or refund, you may reach us at CHERS.com for immediate assistance so we can provide the speedy resolution that works best for you. We’re always looking to upgrade the quality of our service, and we appreciate your support in our mission.
WHAT’S NOT COVERED?
If an item presented to you is damaged as a result of your failure to follow caren instructions,
- You should understand that damage arising during unpacking operations or by misuse is not eligible to be covered, and "Chers" will not take any appropriate measures. This will not reflect in your future warranty claims.
- We offer a 10-year structural guarantee for the products that are purchased from March 2016 through March 2018, and on purchases made before this or after March 2013.
- Products purchased before March 2013 are packed with the standard one-year